This website is operated by Choosetime. Throughout the site, the terms “we”, “us” and “our” refer to Choosetime. Choosetime offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
It is important that you read this privacy policy carefully so that you are fully aware of how and why we use your personal information. We do not knowingly collect personal information relating to children under the age of 16 and children under the age of 16 should not use this website.
Questions about the Privacy Policy should be sent to us at service@choosetime.com
We reserve the right to amend or modify this privacy policy from time to time. All amended versions of this privacy policy will be posted on our website.
a. personal information so that we can identify who you are. For example, this information may include your name;
b. personal information so that we can contact you. For example, this information may include your email address and your contact telephone numbers;
c. personal information so that we can help you find a product or service. For example, this information may include details about you and your financial situation, your work or profession or the risk you are looking to insure;
d. behavioural and/or technical personal information. For example, this information may include details about how you browse our website and the devices and technology you use to browse our website.
Search. We may share your personal information with a limited number of approved third party data providers in return for further information about you and/or the vehicle in question.
Marketing. We may contact you with promotions we think might interest you, as part of our market research, either by mail, telephone or email.
We collect personal information from you when you interact or engage with our website including when you register an account with us or search for a Vehicle. We may also collect personal information from you when you talk to us on the phone, by post or online including via email, social media and mobile device apps. We may also engage with you and hence collect personal information from you if you choose to provide feedback or take part in any of our other market research initiatives, customer surveys or competitions, prize draws or promotions. Occasionally, we may also collect personal information about you from third parties or publicly available sources,
We may share personal information with or receive personal information from:
a. our approved partners and third party product providers;
b. our approved third party data providers, including the DVLA if you give us your driving licence number;
c. our regulators and other regulatory bodies, including the Financial Conduct Authority and the Information Commissioner’s Office;
d. law enforcement and fraud prevention agencies; and e. third parties to whom we may sell, transfer or merge parts of our business or assets or third parties whose business or assets we may acquire.
We may keep your personal information for up to six (6) years following the date on which you last use our website or only for as long as is reasonably necessary thereafter in order to:
a. respond fully to any questions or complaints;
b. evidence that we have treated customers fairly or satisfy some other legal, accounting, tax or reporting requirement; and
c. establish, exercise or defend legal claims in accordance with statutory limitation periods.
The security of personal information is extremely important to us and hence we have put in place appropriate security measures to protect personal information from being accidentally lost, used or accessed in an unauthorised way.
a. Right of accessYou have a right to know whether we are processing your personal information. If we are processing your personal information, you also have a right to request copies of your personal information that we are processing and certain further information, including the purposes of our processing and the recipients or categories of recipients to whom we have disclosed (or will disclose) your personal information.
b. Right to rectificationYou have the right to require us to rectify or complete any inaccurate or incomplete personal information that we are holding about you.
c. Right to erasureYou have a right to ask us to erase your personal information. This is also known as the “right to be forgotten”. We must erase your personal information following your request except in limited circumstances prescribed by law, such as where we need to retain your personal information in order to comply with a legal obligation or in order to establish, exercise or defend legal claims. In these circumstances, we will restrict our processing of your personal information by putting it “beyond use”. This means that your personal information is deleted from our website and retained only in a separate and restricted database, where it will not be processed for any purpose other than as detailed above. Access to this database is managed by our DPO and is strictly limited.
d. Right to restriction of processingYou have a right to require us to restrict processing of your personal information where:-i. you believe that the personal information we hold about you is inaccurate and we require reasonable time to verify the accuracy of that personal information;ii. your personal information has been unlawfully processed by us but you do not want us to erase that personal information;iii. it is no longer necessary for us to keep your personal information for the purposes for which they were collected by us but they are required by you for the establishment, exercise or defence of legal claims; oriv. you exercise your right to object to processing and we require reasonable time to verify whether there are any overriding grounds upon which we may rely in order to continue that processing.
e. Right to data portabilityIf we process your personal information with your consent or because it is necessary for us to do so in order to provide our service to you, you may require us to move, copy or transfer that personal information to you or another third party in a structured, commonly used and machine-readable format.
f. Right to objectYou have a right to object to our processing of your personal information where we are processing that personal information on legitimate interest grounds. We will stop processing this personal information if you exercise your right to object unless there are overriding grounds upon which we may rely in order to continue that processing or unless that processing is necessary in order to establish, exercise or defend legal claims.You also have a right to object to our processing of your personal information for direct marketing purposes. You can object to our processing of your personal information for direct marketing purposes by the unsubscribe hyperlink in any direct marketing messages which we may send to you. We will stop processing your personal information for direct marketing purposes if you request us to do so.
g. Right to withdraw consentIf we process your personal information with your consent, you have a right to withdraw your consent at any time. If you withdraw your consent, we may be unable to continue to provide certain services to you but we will inform you if that is the case.
We may share personal information with or receive personal information from:
a. our approved partners and third party product providers;
b. our approved third party data providers, including the DVLA if you give us your driving licence number;
c. our regulators and other regulatory bodies, including the Financial Conduct Authority and the Information Commissioner’s Office;
d. law enforcement and fraud prevention agencies; and e. third parties to whom we may sell, transfer or merge parts of our business or assets or third parties whose business or assets we may acquire.
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